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Forward Motion Business Coaching » Career Support http://forwardmotionbusinesscoaching.com Direction Makes All The Difference Wed, 04 Jun 2014 20:05:05 +0000 en-US hourly 1 https://wordpress.org/?v=4.0.24 Copyright © Carrozza Associates 2013 cai4admin@comcast.net (Forward Motion Business Coaching) cai4admin@comcast.net (Forward Motion Business Coaching) 1440 http://forwardmotionbusinesscoaching.com/wp-content/uploads/podcast_logo_144x144.jpg Forward Motion Business Coaching http://forwardmotionbusinesscoaching.com 144 144 Direction Makes All The Difference Forward Motion Business Coaching Forward Motion Business Coaching cai4admin@comcast.net no no “Lean In” If That is Your Desire http://forwardmotionbusinesscoaching.com/lean-in-if-that-is-your-desire/ http://forwardmotionbusinesscoaching.com/lean-in-if-that-is-your-desire/#comments Fri, 29 Mar 2013 21:51:26 +0000 http://forwardmotionbusinesscoaching.com/?p=1093 The recent book, “Lean In” by Sheryl Sandberg, COO of Facebook, points directly to the fact that women are not making a move towards the

Condoleezza Rice

top of their profession, at least not with the  zeal  previously considered.  Ms. Sandberg gives very clear statistics as to the state of female leadership both worldwide and nationally.  She is also very succinct in stating that there is not necessarily any one cause.

As someone who worked in the corporate world for over 25 years, I absolutely understand her reason for opening this compelling discussion.  Although it is not possible to easily to pinpoint any one reason for it, you can look at several key elements that perpetuate this fact.

As a senior manager working closely with human resources, we at times faced the fact that a female candidate did not want to move to a more senior position in the organization due to one of three reasons:  they were just starting a family, they could not commit the time because of family commitments, or they simply did not want a “career”.  I only once recall hearing one of those responses from a male.

Two of the three best leaders I reported to in my corporate career were women. They were both strong communicators, empathetic and fair.  They were also, tough, focused and objective driven.

Whether it is in our DNA, part on our living environment and culture, it is still a reality.  My view as a coach differs in that I look at everyone as an individual seeking their own path.

Richard Branson

 

Every person makes a decision about their journey.  My passion as a coach is supporting, guiding and advising those who have the desire to be the best they can be.  Man or woman.

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Career Coaching Best Practices: Social Networking http://forwardmotionbusinesscoaching.com/career-coaching-best-practices-social-networking/ http://forwardmotionbusinesscoaching.com/career-coaching-best-practices-social-networking/#comments Fri, 22 Apr 2011 15:07:23 +0000 http://forwardmotionbusinesscoaching.com/blog/?p=225 by Executive Coach and Keynote Speaker Carmen Carrozza

If you are in the market for a new job or career, I’m sure you already know that it is fiercely competitive out there.  There are well over 15 million people out of work, millions more working part time or in positions that pay far less than they had previously earned.  On top of that, nearly 1 million college graduates enter the job market annually, never mind those who have chosen work over college. Right now, there are about 5 applicants for every job available.  when we look at professional positions, the number of applicants for a particular position can run into the hundreds.  What are your chances?

I’ll be giving weekly tips that  will help you gain employment sooner than later.  This week’s tip is:

Be sure to tactfully manage your social networking sites. As a career coach, I see good people lose opportunities every day due to the fact that businesses today Google youto gather as much background information as they can. Photos, comments and connections you make can give the wrong impression of you to a potential employer.

There are the obvious postings that can do you in; vacation, party and family fun photos for instance.  They should be reviewed to make sure there are not photos that show too much, or would throw up red flags. Also, anything available that you write can be reviewed.  Using inappropriate jargon or rudeness, along with more traditional reviews of grammar and spelling could speak to credibility.  So if you are serious about getting to that next level of employment, be aware of the background search realities:  It is not just about drugs, arrests and past experience anymore.

If you truly want to be considered for that next step in the hiring process,  be sure to “clean up” your online social life  to be viewed as a seriously viable candidate.

If you want to learn how you can best succeed in today’s competitive market, call me at 888.616.COACH (2622)!

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Oh, My Aching Back! http://forwardmotionbusinesscoaching.com/oh-my-aching-back/ http://forwardmotionbusinesscoaching.com/oh-my-aching-back/#comments Fri, 15 Apr 2011 15:33:11 +0000 http://forwardmotionbusinesscoaching.com/blog/?p=212 by Executive Coach and Keynote Speaker Carmen Carrozza

It was early one morning in mid-November of last year when I first felt it.  An amazing pain shooting from my lower back down into the front of the thigh to my knee on the right side.  Immediately I thought I severely pulled a muscle.  When I was pained to my knees in the local grocery store about 10 days later, it was time to call my doctor.  during her exam, she noticed there was no reaction to the old hammer to my right knee.  I was told to get an MRI ASAP, which I did.  Two days later the pictures on the PC didn’t lie:  A herniated disc at the 4th and 5th lumbar.

I spent the next few weeks in extreme pain, working with my marvelous physical therapist, Jennifer.  Unfortunately, the pain worsened.  I could barely take a few steps at a time, hanging on to anything I could to gain some support.  It was like a sword being placed through my lower back to my right knee ALL the time.  Prescription drugs barely gave any solace from the constant agony.

In mid February, I visited my surgeon and her words as she watched me woefully hop into her office were, “It’s time for surgery.”   Back surgery?  As much as I feared and avoided it, I would have lied down on the bench and had her slice me right then and there.

As I awoke from anesthesia, the relief was palpable.  For those of who don’t know, a herniated disc is a when the disc between your back bones basically explodes open, with the contents lodging against the nerve root.  The operative procedure removes the disc material and cleans up the area, allowing the nerve to heal and work normally again.

I have been lucky so far.  My surgeons’ work is done, and my physical therapy is becoming more aggressive.  I can walk normally and hope to minimize any pain discomfort with core exercises and learning how to manipulate my body without causing too much pressure to my lower back.

As a business and life coach, I take this experience as an opportunity to not only form a more enlightened understanding of pain management, but how to live with it and still continue to thrive and grow.  Pain does not always mean physical pain.  There can be underlying issues like self-doubt, past failures, and general insecurity to move forward.  My job as a coach is to work with those who have regained the courage to move past these negative devices and move in direction driven by desire and new born motivation.

There is no richer feeling for me than to know I participated in raising the spirit of a company or individual to the point where they take positive action and look forward with confidence.  That’s why I do this.  Need help?  Contact me today at 888.616.COACH (2622)!

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Forward Motion: The Art of NOT Looking Back http://forwardmotionbusinesscoaching.com/201/ http://forwardmotionbusinesscoaching.com/201/#comments Tue, 05 Apr 2011 20:46:46 +0000 http://forwardmotionbusinesscoaching.com/blog/?p=201 by Executive Coach and Keynote Speaker Carmen Carrozza

Every time you have to make a decision, what is your processMost people think about what they did in the past and then formulate a response.  Think about the repercussions of this lack of foresight.  Yes, it is important to learn from the past.  That doesn’t mean our decisions should be totally influence by our past experience.  One mental process the most successful people use when decision-making is, “What can I do that will create the result I am am looking for.” It may have nothing to do with past results, rather it is about what they want to accomplish.

So, next time you are going through that moment in the decision making process when you search your brain cells for what you did before, even if it was successful, shut it down and explore your creativity and see if there are alternatives that inspire you to think in  Forward Motion.

Need help with this practice?  Contact me today at 888.616.COACH (2622)!


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A Coaching Radio Show That Goes Beyond "Normal" http://forwardmotionbusinesscoaching.com/a-coaching-radio-show-that-goes-beyond-normal/ http://forwardmotionbusinesscoaching.com/a-coaching-radio-show-that-goes-beyond-normal/#comments Fri, 22 Oct 2010 16:53:43 +0000 http://forwardmotionbusinesscoaching.com/blog/?p=128

Lawrence Smith of the FASB

Listen live online every Tuesday at 4pm on wgch.com.

It would be quite normal for a business and life coach to have a radio show  that is about self help and guests that speak about coaching and self-help.

Not Forward Motion.  My weekly radio program, heard locally on 1490 WGCH out of Greenwich CT and live streamed at www.wgch.com, is much more than that.  My goal is to talk about topics that affect businesses and individuals every day, then discuss ways to overcome obstacles, control what is controllable, and provide guests that add value to my listeners.

Carmen making a point on "Forward Motion."

I want everyone out there to be aware of what is really going on in our economy, and the effectiveness and rapidity to which our leaders respond.

My guests have included Lawrence Smith, a member of the Financial Accounting Standards Board,  Carla Rose Fisher, editing, writing and marketing guru, and Sal Provenzano, insurance expert.

Seated is Carla Rose Fisher, also a regular with Carmen.

I have entrepreneurs, professionals and businessmen, anyone that can tell their story that helps you, whether it be their successes, failures, obstacles they have overcome, or pure information to help your business become more successful.

Business and life are complex, taking into consideration global commerce, technology and unlimited communication.  You have to be prepared to move forward with focus and determination.

I believe one of the only ways to reach your goals and dreams today is with a professional coach that is a guide, and knows how to take you on a journey to new levels of confidence and success.

Carmen with Sal Provenzano of Rand Insurance in Greenwich, CT.

Tune in every Tuesday at 4:00EST or listen to podcasts at www.wgch.com.

Your business and your life can’t wait.

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Jobless Recovery? The Real Story http://forwardmotionbusinesscoaching.com/jobless-recovery-the-real-story/ http://forwardmotionbusinesscoaching.com/jobless-recovery-the-real-story/#comments Fri, 03 Sep 2010 17:08:02 +0000 http://forwardmotionbusinesscoaching.com/blog/?p=165      The economy is in horrendous shape.  The word “Recovery” is constantly thrown out there in the media to keep everyone off balance and give us a false sense of security.  Now, I am a business and life coach, and as such, I help my clients become more skilled, productive and inspired.  I also believe in keeping things real.  Trying to make the economy look much better than is like throwing a blanket over a messy desk; it doesn’t make it all go away.  Here are some recent facts that give you some clarity as to where we are:

Unemployment- The rate rose to 9.6% on September 3rd

Payroll Employment- Dropped by 131,000 in July.

An average of 485,5oo weekly applying for unemployment benefits.

Over 6 million Americans have been out of work for at least 6 months.

1609 mass layoff events, losing 143,703 workers in July.  Monthly mass layoff numbers are from establishments which have at least 50 initial claims for unemployment insurance  filed against them during a 5-week period. 

Labor Productivity- Decreaesd 1.8% in second quarter of 2010

Consumer Confidence- Stands at 50.4, in good times it runs in the 90’s. 

Existing Home Sales- Down 27%, worst month in over 15 years, in the lowest mortgage rate environment in history! 

New Home Sales-  Down 12.4%

70% of our economy depends on consumer spending: No jobs, no money. 

Banks- Not lending to small business

Small Business- Not hiring due to lower profits, concern over new tax and medical care costs.

     Does any of this give you the feeling that we are in a recovery?  What we are, is in a state of emergency in the United States.  Instead of casting blame at others, the White House should be putting incentives in place to bring jobs back to our country along with factories and manufacturing plants that have been moved abroad.   Instead of taking another vacation, the President should be putting together a lending plan for  small business, without strings attached.  Instead of playing elitist to the middle class, he should be financially supporting emerging companies that are driven by clean energy, environmentally safe products and safe foods , all that create jobs, rather than saving companies that helped put us in this disastrous situation. 

Tough times for most Americans.

     What we need is true leadership.  Leaders put effective plans in place that aggressively meet the goals and objectives of the group they lead, in this case, the American people.

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Oil and Obama Don't Mix http://forwardmotionbusinesscoaching.com/oil-and-obama-dont-mix/ http://forwardmotionbusinesscoaching.com/oil-and-obama-dont-mix/#comments Tue, 08 Jun 2010 13:18:50 +0000 http://forwardmotionbusinesscoaching.com/blog/?p=126 Are we all starting to understand the catastrophic nature of the Gulf oil leak?  One of the more attractive, tourist driven areas of our country is being destroyed due to greed, lack of preparation and very poor oversight.  And on top of all of that, our President feels compelled to sing “Michelle” to the minstrel-ling of Sir Paul McCartney, rather than show the American people at least the perception that he is proactively developing a plan of action that will not devastate the Gulf Coast, wildlife and thousands of businesses and families that depend on the fishing trade and tourism  to survive.

Obama and McCartney play while the oil spills and destroys the Gulf

We live in very complex world, and anything can happen during the watch of any president.  What differentiates great leaders from the rest is how they react, the decisions they make, and how they communicate with the American people.  To this end, Mr. Obama has done a very poor job.  His lack of ownership of the spill has been obvious from the start.  When he finally showed up at the Gulf 12 days after the spill began, he lacked any sense of urgency, and did not assure his fellow Americans that he developed an aggressive plan.

In business as in politics, great leaders are seen as taking charge, dealing with issues head on, and taking responsibility for things that go wrong, while thanking the group when there has been success.  This is not the behavior I have seen in any way, shape or form by this President.

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Bleak Job Market is Here to Stay, for Now http://forwardmotionbusinesscoaching.com/bleak-job-market-is-here-to-stay-for-now/ http://forwardmotionbusinesscoaching.com/bleak-job-market-is-here-to-stay-for-now/#comments Tue, 02 Mar 2010 19:50:30 +0000 http://carrozzacoaching.wordpress.com/?p=120 The time to seek out a coach who can help launch you into the direction that you want and deserve is now!  This is not a time to stand still; there can be severe consequences.   Opportunities are all around you.  With support from a coach, you will see through the cloudy present and design your own future.

Here are some recent examples of the continued decline in employment:

Article from TheStreet.com

Layoffs Continue to Mount

By Jeanine Poggi 02/24/10 – 01:31 PM EST

Boeing(BA Quote) announced on Feb. 19 that it had sent out more than 1,000 layoff notices. The majority of the employees laid off are technology workers in Washington state and California.

Those who received the notice are at risk of being laid off on April 23. Not everyone who received a notice, however, will be let go.

The layoffs are part of 10,000 jobs cuts that Boeing originally planned for 2009. When Boeing did not complete the layoffs last year, its management announced that it would finish the job of laying off the workers in 2010 — and might ultimately lay off more workers than the original 10,000 that were projected

Health insurance giant Humana (HUM Quote) announced on Feb. 17 that it will cut 2,500 jobs in 2010.

But Humana will also add 1,100 new positions, making the net job loss at the company 1,400, or 5% of its workforce.

Humana did not reveal where the layoffs would come from, but did say that new jobs are expected in medical-cost containment capabilities, pharmacy management and specialty products.

Ford Motor(F Quote) announced on Feb. 16 that it plans to cut 900 jobs at a Mustang factory.

The auto maker attributed the layoffs to slow sales last year and increasing competition from Chevrolet’s Camaro.

The Michigan plant currently employs 2,300 people. Most of the layoffs will be hourly manufacturing workers, but some salaried staffers will also be eliminated.

It’s worth noting, however, that Ford previously announced plans to hire 1,200 workers at its Chicago Assembly Plant to build the new Ford Explorer, along with 1,000 people in Michigan to make electric car batteries.

Merck(MRK Quote) announced a new restructuring program on Feb. 16, expecting to reduce its workforce by 15% by the end of 2012. The company currently employs 100,000 workers.

Merck said it is “committed to achieving” its previously announced savings target of $3.5 billion in 2012.

Boston Scientific (BSX Quote) announced on Feb. 10 that it plans to lay off as much as 10% of its work force in an effort to cut costs.

The news came after the medical device company forecast 2010 profit and sales below analysts’ expectations.

Boston Scientific will cut between 1,000 and 1,300 jobs, a move it says will trim 5.5% to 7% off its annual expenses.

It will eliminate its international headquarters and consolidate other departments.

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The Big Banks Will Never Get it Right http://forwardmotionbusinesscoaching.com/the-big-banks-will-never-get-it-right/ http://forwardmotionbusinesscoaching.com/the-big-banks-will-never-get-it-right/#comments Tue, 02 Mar 2010 19:19:56 +0000 http://carrozzacoaching.wordpress.com/?p=116 They are entrusted with our hard-earned paycheck, along with holding our savings and sometimes even our funds for retirement.  Why do we find it so hard to trust them?  The answer is they don’t know how to focus on clients, they focus on the bottom line.  You will here it differently in their marketing campaigns.  How they care, what they will do for you, so on and so on.

Read the following article to see you are not alone in your feelings towards these mammoth institutions:

The Least-Trusted Banks in America

by Jennifer Saranow Schultz
Tuesday, February 9, 2010

provided by
The New York Times

Customers of the biggest banks in the United States are the least likely to believe their financial institution does what’s best for them as opposed to what’s best for the bottom line, according to a new report from Forrester Research.

The report, Forrester’s annual Customer Advocacy rankings, ranks nearly 50 financial services firms in the United States by the percentage of each firm’s customers who agree with the statement: “My financial provider does what’s best for me, not just its own bottom line.” The results are based on a survey of about 4,500 consumers.

The bottom seven of this year’s rankings, first to last, are Bank of America, Chase, Capital One, TD/Commerce, Fifth Third, Citibank, and in last place, HSBC.

Among Bank of America customers, 33 percent agreed with the statement above, while 31 percent of Chase customers agreed, 29 percent of Capital One customers agreed, 28 percent of TD/Commerce Bank customers agreed, 27 percent of Fifth Third Bank customers agreed and 26 percent of Citibank customers agreed.

Among HSBC customers, only 16 percent said they agreed with the statement, the lowest customer advocacy score ever reported in the United States, down 10 percentage points from HSBC’s score last year and in line with other recent similar poor rankings of other HSBC units.

An HSBC spokesman declined to comment on the survey, since he hadn’t seen it yet.

To put the rankings in perspective, large banks have generally been at the bottom of the list since the survey was initiated seven years ago, and many of the banks have alternated between the bottom spots year to year, said a Forrester vice president, Bill Doyle, who wasn’t aware of anything particular HSBC has done recently that would make its score so low. Last year, for instance, Capital One was at the bottom with 22 percent of its customers agreeing with the statement. In fact, the more customers a banking institution has, the lower its customer advocacy ranking is likely to be, according to Forrester.

Why the poor rankings for the big banks? “Part of it is that the banks are preoccupied with their bottom line. They are public institutions who are in business to make money for their shareholder and inevitably, that shows to customers,” Mr. Doyle said.

A high customer advocacy ranking means that customers tend to believe their bank takes their side in disputes, does what is right even if it’s not required by regulation to do so, gives fair rates or performance comparisons and is clear about charges and fees, Mr. Doyle said.

Wells Fargo/Wachovia, by contrast, did better than the other big banks. About 40 percent of its customers said they believed the bank does what is best for them, with Wachovia’s customers probably pulling up Wells Fargo’s ratings, Mr. Doyle said. Wachovia has generally done substantially better in the rankings than the other big banks.

According to Mr. Doyle, customer advocacy rankings are a predictor of customer retention and attrition, and customers who rate their financial service firms high are more likely to consider their firm for additional products. In contrast, customers who give their banks a low ranking are most likely to switch in the next year and are “going to be reluctant to put any more money and open new accounts at those institutions,” Mr. Doyle said.

This means the low rankings don’t bode well for the bigger banks, many of which are reaching federal limits for how much they can increase deposits by acquiring other banks and must rely on attracting more customers to increase revenue.

Credit unions ranked higher than the big banks, as they have in earlier years, with 70 percent of credit union customers saying their financial institution puts their interests first. Mr. Doyle said this is because of credit unions’ different operating model — they are owned by customers — and because they tend to emphasize customer service.

After credit unions, the bank run by USAA, a financial services company that serves the military and their families, came in next with 64 percent of its customers agreeing with the statement. It was followed by ING Direct, with 46 percent. Regional banks including PNC, U.S. Bank and BB&T came in next with rankings similar to Wells Fargo/Wachovia. Regional banks, which often can’t afford big advertising campaigns, tend to emphasize customer service, Mr. Doyle said.

Insurance firms, meanwhile, remained the highest rated firms for customer advocacy, with more than half of all customers rating their insurers high on customer advocacy and insurers representing two-thirds of the firms in the top half of the rankings. The ranking of investment firms, meanwhile, fell below banks for the first time since the rankings began. Investment firm rankings tend to fall when the market isn’t doing well, Mr. Doyle said.

Until banks consider a change in their business model, these are the results they should expect.  The reality is there is not a concerted effort to change, thanks to the huge profits they are making.

If you want to feel some love, use local or regional banks.  They tend to offer more care for their client.

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