“Our understanding of the big picture keeps resources, expectations and results in perspective.”
Carmen J. Carrozza
Keynote Speaker and Executive Coach Carmen Carrozza, has been a leader in retail management and financial services for more than 26 years. His real-world strategies and on-point solutions have helped his clients and audience members build stronger teams, realize new goals and accomplish more than they ever thought possible.
First things first. Carmen works closely with clients to gain a clear vision of where they are now and compared to where they want to be. Next, with tremendous insight and experience, he successfully guides them to create an action plan that will most effectively and efficiently help them to close that gap and realize their full potential.
What Keynote Speaker & Coach Carmen Carrozza Delivers:
Care and Customization — Much more than a short term solutions for our clients, we take great care to do the homework it takes to build the best possible presentation or coaching solution for your organization. With a powerful connection and commitment to helping business professionals realize both the “now” results they need as well as the success plan that will carry them far into the future, you’ll find that we build our relationships upon integrity, confidentiality and trust that goes the distance.
Simplification — What we don’t want: Your team walking away from a workshop or keynote with a binder filled with information you’ll never implement. What we (and our clients) want? Solutions professionals can use right away to start attaining their goals, creating positive change and building strong, long-term relationships both personally and professionally. Simple. Smart. Effective. Actionable. These are the keys.
Business Scope — It is unusual to partner with a coach who offers such a wide scope of knowledge. Having worked with thousands of individuals and companies, we can help you put together a comprehensive action plan that transforms your vision to actual activity and results. Nothing is more inspiring. Depending on your particular situation, we can then periodically review and adjust your plan, given all the variables that can affect future strategies.
What does YOUR organization need to thrive both short term and long term?
Real World Leadership: What it Takes to Lead in a World Moving Forward
1. What is Leadership-Perception vs Reality
2. 40 Attributes that add up to a Great Leader
3. Decisions, Decisions, Decisions
4. What is the Path to You Becoming a Real World Leader
Winning Customer Service: What it Takes to Win a Customer Over Today and Keep Them Tomorrow
1. Service is as Simple as 1, 2, 3
2. Skills of Great Service
3. World Class Client Service
4. Consistency Wins
Selling in the Real World: Selling Isn’t Just Selling Anymore
1. Are You A Salesperson or a Serviceperson?
2. Action Plan/Execution/Adjustments
3. Match Training, Skill Building, Measurement System
4. Coaching, Checkpoints, Evaluate
The Art of Your Career: The Care and Keeping of a Successful Career Path
1. Where Are You Now and How Did You Get There?
2. Build From Where You Stand
3. Building a Timely Success Plan
4. Never Stop Building and Documenting
Breakout Success: Discover Your Best to Become Your Best
1. Define Success
2. What is it Going to Take to Achieve
4. How to Deal with Success